Returns & Refunds

At The Chew Club Co, we are committed to providing high-quality natural treats and getting your order to you as quickly as possible.

Due to the nature of our products, we are unable to accept returns or offer refunds for orders placed incorrectly or if your dog simply does not like a product. We kindly ask that you double-check your order before completing your purchase.

Returns, replacements or refunds will only be considered if your order arrives incorrect, incomplete or damaged. If this happens, please contact us within 48 hours of receiving your order via our contact form or Instagram so we can resolve the issue for you.

While we take great care when packaging your order, some natural treats may occasionally experience minor breakage during transit. Unfortunately, this can sometimes happen during shipping and is outside of our control.

We appreciate your understanding and support for our small business 🐶